Training courses, programs & events

Upcoming events

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Courses available

Educational offerings are available in the following subjects:

  • Starting a business
  • Writing a business plan
  • Business management (including FastTrac)
  • Marketing/sales (including social media/e-commerce)
  • Finance/cash flow/bookkeeping (including QuickBooks)
  • Winning grants
  • Human resources/hiring employees
  • Growing a business
  • Exporting/international trade
  • Selling to the government
  • Special conferences for women, veterans, government procurement, more
Small Business Administration

Funded in part through a cooperative agreement with the U.S. Small Business Administration.

Course titles may vary based on location. See the listings on this page or visit the full calendar. Some online classes are also available.

Learning around the state

The Business Development Program offers a variety of outstanding educational opportunities throughout the year. Here are highlights of upcoming events.

♦ May 10: How leaders become super heroes but their capes are invisible – Joplin

What defines a great leader? More than 100 competencies and behaviors have been identified so far. This session, to be held from 8:30-11 a.m., 3950 Newman Rd., will identify the five essential traits that propel leaders to super hero status by discussing the disciplines that strengthen leadership credibility; identifying the qualities we look for and admire in leaders; listing the five characteristics of today’s most admired leaders; and how super heroes transform their vision into reality. Cost: Free.
Register for How leaders become super heroes but their capes are invisible.

♦ May 18: Midwest Supplier Diversity Exposition – Kansas City

This unique expo, to be held Wednesday, May 18, from 9 a.m. to 2 p.m. at Metropolitan Community College – Business & Technology campus, 1775 Universal Ave., Kansas City, is a great opportunity for local diverse suppliers to showcase their products and services. It’s a showcase for all diverse suppliers — minority-, women-, LGBT-, veteran- and service-disabled veteran owned;  and Historically Underutilized Business Zone (HUB Zone) enterprises. No charge for exhibitors or attendees. For more, contact Chris Kelly at or call 816-604-1106.

♦ May 23: Balanced scorecard – Union

What is a balanced scorecard, and how can entrepreneurs use it? This course, to be held at East Central College – ECTC 109, 1964 Prairie Dell Rd., Union, on Monday, May 23, from 1:30-4:30 p.m., will introduce you to the scorecard and provide an overview of the benefits of using a balanced set of measures to evaluate, analyze and improve your organization’s performance at the operational and strategic levels. With this foundation, you can then develop a scorecard and use it to better lead and manage your firm. Cost $159. Enter the college campus using Audrey Lane.
Register for Balanced scorecard.

♦ May 25: Command your cash – Kansas City

This course, to be held at 4747 Troost Ave. from 5:30-8:30 p.m., is designed for business owners, managers, accountants, commercial lenders and consultants with limited knowledge of financial statements. The course will take a close look at where cash comes from in a small business, where it’s used in day-to-day operations and how to identify and correct those nagging cash flow problems. At the end of the session, participants will be able to identify key information on cash flow statements; follow cash as it travels through a company; identify cash flow strategies; and become familiar with the sources and uses of cash, ratios and the most common gobblers of cash in any business. Cost: $199. Dislocated workers may be eligible to take this course at no cost.
Learn more or register for Command your cash.

♦ June 1: Government Grant Symposium – Columbia

Sen. Claire McCaskill will sponsor a free government grant symposium focused on the what, when and how of funding opportunities provided by government and not-for-profit organizations on Wednesday, June 1, from 8:30 a.m.-4 p.m. at Battle High School, 7575 East St. Charles Road, Columbia. Representatives from more than 20 federal agencies, state agencies and other granting organizations will provide information and resources on how to access these funds. Questions? Contact McCaskill’s Columbia office at 573-442-7130.
Register for Government Grant Symposium.

♦ June 8: The successful business: Planning & funding – Springfield

Whether you are starting a new business, growing an established business or launching a new product or service, preparation is key. Whether formal or informal, translating ideas into a working plan will increase the odds in your favor. This seminar, to be held at 405 N. Jefferson Ave., Springfield, from 6-9 p.m. will outline two approaches to business plans and the steps necessary to develop those plans. Special emphasis will be placed on how to fund the business once a plan has been developed. You will also learn about funding options and the writing techniques that appeal to lenders and investors; sources for evaluating your industry, market and competition; and how to develop basic financial projections. Cost $139.
Register for The successful business.

♦ June 9: Financial plan: Analysis and projections – St. Louis

This session will help startup and established businesses alike develop a financial plan to increase your potential for obtaining financing. Includes free financial projections tools. To be held 1-4 p.m., 315 Lemay Ferry Road. Cost $75.
Register for Financial plan.

♦ June 21: Let’s put our cities #OnTheMap with Google – Joplin

You know existing and potential customers are looking for what you offer online. How to best connect with them? This course, to be held from 3-4:30 p.m., 3950 Newman Road, Joplin, co-sponsored by Google and area chambers of commerce, can help you get on the map through a free Google Business Listing. You can help put Southwest Missouri #OnTheMap! Attendees must have a laptop with Wi-Fi capability; a limited number of laptops are available. There is no fee to attendees for this session.
Register for Let’s put our cities #OnTheMap with Google.

♦ June 28: Are you a good negotiator? – Jackson
June 30: Are you a good negotiator? – Springfield

Learn how to successfully negotiate a contract with the federal government! Specialists from the Contracting Education Academy at Georgia Tech, a recognized leader in contracting, will cover negotiation steps, styles and techniques; preparation; bargaining tips; and much more. Session will include a real-life contract negotiation exercise. To be held Tuesday, June 28 from 10 a.m.-4 p.m. at the Cape Girardeau County MU Extension Office, 684 West Jackson Trail, Jackson, and Thursday, June 30, Greene County MU Extension Office, 2400 S. Scenic Ave., Springfield, from 9 a.m.-3 p.m. Cost $75. Continuing education credits available. For more information, email
Flyer: Are you a good negotiator? in Jackson, June 28 (pdf)
Register for Are you a good negotiator? in Jackson, June 28.
Flyer: Are you a good negotiator? in Springfield, June 30 (pdf)
Register for Are you a good negotiator? in Springfield, June 30.

♦ July 13: Understanding the Baldrige Criteria for Performance Excellence and the Balanced Scorecard approach to strategic planning – Columbia

The Baldrige Criteria for Performance Excellence is the recognized standard for creating world-class organizations, successfully implemented by for-profit, not-for-profit, government, educational and health care organizations nationwide. Understanding and implementing the criteria can be intimidating, however, so the first half of this course will explain the criteria and its concepts in everyday language, allowing you to begin your Baldrige journey. The second half will help you understand what the Baldrige strategy is, how to develop it and how to successfully implement it, which very few organizations master. The second will also be spent exploring strategies developed by Drs. Robert Kaplan and David Norton of the Harvard Business School to simplify understanding, development and successful implementation of strategy. Course applicable to any organization regardless of size or mission. To be held at the Assessment Resource Center, 2800 Maguire Blvd, 9 a.m.-4 p.m. Cost $350.
Register for Understanding the Baldrige Criteria.

♦ Aug. 9-11: CGBP exam training – Columbia

This three-day course, to be held daily from 10 a.m.-5 p.m. Tuesday, Aug. 9 through Thursday, Aug. 11, in 205 Cornell Hall, Trulaske College of Business, on the MU campus, will cover the CGBP exam: global business management, global marketing, resources, data sources and international supply chain management with a focus on export facilitation and trade finance. Participants will learn how to assess company readiness to export, international business plan development, foreign partner selection, channel management, incoterms, international export documentation, financing export growth, risk management, foreign market selection, international logistics and international payment methods, among other issues. Instructor is Jim Foley, author of The Global Entrepreneur, the leading global business skills development text. The course is aligned with the national NASBITE CGBP trade professional exam and supports participants sitting for the national exam. Cost: $500.
Register for CGBP exam training.

♦ Aug. 18: SBIR Road Tour – St. Louis

Don’t miss the SBIR Road Tour, a national effort to convey the funding opportunities provided through the Small Business Innovation Research (SBIR) and Small Business Technology Transfer (STTR) programs. Federal and state program managers representing billions in early stage funding will present at this event in downtown St. Louis. If you’re an innovator, entrepreneur, researcher or small technology firm, take advantage of this unique opportunity to hear directly from federal agency program managers and meet with program decision makers. Funded in part through a cooperative agreement with the U.S. Small Business Administration and hosted by the Center for Emerging Technologies (CET) in partnership with the St. Louis SBTDC, BioSTL Fundamentals, MO PTAC St. Charles, Missouri University of Science & Technology – Technology Transfer and Economic Development, St. Louis Minority Business Council, St. Louis Partnership and T-REX. Free. For more information, email or call 314-615-6902.
Learn more and register for the SBIR Road Tour.


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